Hospitality Management

This topic will address the two major sectors of tourism - hotels and restaurants providing basic services to tourists. Their essence and meaning, their basic characteristics, will be revealed. Their historical development will be examined. The main operations in these two sectors of tourism, their organization and management will be presented. The importance of the human factor for the good quality of service in them will be revealed. Finally, the trends and innovations in the hotel and restaurant industry, the role of new technologies, changing the look of these sectors of tourism, will be examined.